What if I’m not receiving collection letters regularly?

If you are not receiving regular statements or collection letters from your creditors, there is no need to stress or worry.  While the original creditors typically send out monthly statements, it is impossible to predict how often a collection firm will send you collection notices.      

 But, when you do receive a letter, make sure to log on to Paydoff right away.  Paydoff asks you to update your balances every 30 days for the first year in order to accurately track and recommend possible accounts to negotiate.  It is best to keep your balances as accurate as possible in Paydoff to receive the most updated and accurate recommendations. 

When you do receive collection letters or statements, it’s time to update Paydoff.  In addition to keeping the balances updated, whenever an account changes to a new collection agency, it is very important to update this in Paydoff.